Trolleys again

So I went in this morning to discuss the trolleys at the invitation of the new manager. I explained to him about water voles being desperately endangered, and about voles' habitat being protected by law, and about the unique situation of the brook with regard to the local community, and about the problem the trolleys were causing. Initially his response was to say they will fit grids to stop the trolleys being taken out of the car park. But that isn't going to help with the brook and I told him so. It's as if an engineer, asked to design a dam, proposed building a very nice summer house on the bank instead and insisted that would do the same job.
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We talked at length and he seemed sympathetic. However, the decision isn't up to him. So he's going to ask the people in charge of this aspect of the stores, and get back to me. Can't say fairer than that, for now.
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But oh, how frustrating to have been told by the previous manager that 'he was confident he'd be able to get the new trolleys by mid April' and now, apparently, be back to square one. Five months' dialogue wasted.
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That aside, it's been a beautiful day and lots of passers-by were able to watch voles this afternoon at the bridge.